Popular Articles
Set Up VPN (UniFi Identity)
As part of upcoming changes to how BPP manage our devices, it's important that all users working remotely connect to the VPN as often as possible. This ensures your device stays up to date with the latest policies, software updates, and security ...
Identifying Spam Email
In order to keep yourselves and the company safe it is important to be aware of potential spam emails that may target you or your shared teams inbox. While there are measures in place to to block and prevent spam emails ever reaching yourselves ...
Access OneDrive
It's easy to access your personal OneDrive files. If you've signed in to your computer using your Microsoft account, your OneDrive account is active and already syncing with your computer. You can access and manage your files in OneDrive like any ...
Change your Windows and Microsoft Account Password
This article talks through the steps to follow to change your password on your laptop which will then sync to your Microsoft account Choose your new password All passwords must adhere to the following complexity rules: · Minimum length of 12 ...
Test Zone 401 Error
If you have a learner who is having trouble with accessing the online Test Zone, and they are seeing 401 Error message displayed. Please refer this to Contacts@buttercups.co.uk. TS Users - Please implement the known fixes relevant for this type of ...